Privacy Policy
Last updated: 14 September 2026
1. Who We Are
Kingston Jiu Jitsu is operated by Kingston Jiu Jitsu Ltd (company number 11578178).
For the purposes of UK data protection law, Kingston Jiu Jitsu Ltd is the controller of the personal information described in this Privacy Policy.
This Privacy Policy explains how and why we collect, use, store and share personal information when you use our website, contact us, train with us, become a member or make a purchase from us.
2. Information We Collect
We may collect the following types of personal information.
Contact and Membership Information
When you contact us, book a trial, register for a class or become a member, we may collect information such as:
- your name;
- email address;
- telephone number;
- age or date of birth where relevant;
- membership or training information;
- parent or guardian details for junior members; and
- information you provide when communicating with us.
Order and Purchase Information
When you make a purchase from us, we may collect:
- your name;
- email address;
- telephone number where provided or required;
- billing or delivery information where required;
- products, courses, seminars, competitions or other services purchased;
- product variants and quantities;
- order value;
- delivery or collection method;
- payment status;
- transaction references; and
- information relating to returns or refunds.
We do not store your full payment card details. Online payments are processed by our payment provider.
Website and Technical Information
When you use our website, we may collect technical information such as:
- IP address;
- browser and device information;
- pages visited;
- referring website;
- approximate location derived from technical information; and
- information collected through cookies or similar technologies.
Where required, non-essential cookies and analytics technologies are used only in accordance with your cookie choices.
3. How We Use Your Information
We may use personal information to:
- respond to enquiries;
- arrange trials and class registrations;
- administer memberships;
- communicate with members;
- operate and improve our website and services;
- process and administer purchases and payments;
- arrange delivery or collection of orders;
- send order confirmations and other transactional communications;
- manage returns, refunds and purchase enquiries;
- administer courses, seminars, competitions and other activities;
- maintain appropriate financial and transaction records;
- protect the security and integrity of our website and systems;
- understand how our website is used where analytics are enabled; and
- comply with our legal and regulatory obligations.
We will not use information collected for an order to send unrelated direct marketing solely because you have made a purchase.
4. Our Lawful Bases for Processing
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may process your information because:
Contract
Processing is necessary to enter into or perform a contract with you, for example to administer a membership, process an order, provide a course or seminar place, or arrange delivery or collection.
Legitimate Interests
We may process information where necessary for our legitimate interests or those of another person, provided those interests are not overridden by your rights and interests.
This may include operating and securing our website, responding to enquiries, administering the club and improving our services.
Legal Obligation
We may process or retain information where necessary to comply with legal, tax, accounting or regulatory requirements.
Consent
Where consent is required, for example for certain marketing communications or non-essential cookies, we will ask for it. You can withdraw your consent at any time.
5. Payments
Online payments may be processed by Mollie or another payment provider identified to you at checkout.
Payment information is transmitted securely to the payment provider. Kingston Jiu Jitsu does not store your full payment card number or card security code.
We may retain information associated with the transaction, such as the order number, amount, payment status and payment-provider transaction reference.
The payment provider may process personal information in accordance with its own legal obligations and privacy information.
6. Service Providers and Sharing Your Information
We do not sell your personal information.
We use trusted third-party service providers to help us operate Kingston Jiu Jitsu and our website. Depending on the service being used, these may include:
- Mollie for online payment processing;
- Resend for transactional emails;
- Vercel for website hosting and application infrastructure;
- Supabase for database, authentication and application services;
- Google Analytics for website analytics where enabled;
- membership and Direct Debit service providers used to administer club memberships and payments; and
- other professional or technical service providers where reasonably necessary.
These providers may process personal information on our behalf or, where applicable, as independent controllers subject to their own legal obligations.
We may also disclose personal information where required by law, to establish or defend legal claims, or where reasonably necessary to protect the rights, property or safety of Kingston Jiu Jitsu, our members, customers or others.
7. Order Records and Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting and regulatory requirements.
Order and transaction records may generally be retained for up to six years after the end of the relevant accounting period, or for longer where required by law or reasonably necessary to establish, exercise or defend legal claims.
Membership, enquiry and other records are retained for periods appropriate to their purpose and our legal obligations.
When personal information is no longer required, we will delete or anonymise it where appropriate.
8. Transactional Emails
If you make a purchase, register for an activity or use certain account features, we may send service-related or transactional emails.
These may include:
- order confirmations;
- payment or order updates;
- delivery or collection information;
- information relating to a course, seminar or event;
- account or security emails; and
- other communications necessary to provide the service you requested.
These communications are different from marketing emails and may be necessary to perform our contract with you or administer the requested service.
9. Marketing
We may send marketing communications where you have consented to receive them or where another lawful basis permits us to do so.
Where applicable, you can unsubscribe using the link provided in a marketing email or by contacting us.
Unsubscribing from marketing will not prevent us from sending necessary service-related communications, such as order confirmations or important membership information.
10. Cookies and Analytics
Our website may use cookies and similar technologies for essential website functions and, where permitted, analytics and other optional purposes.
Where consent is required, non-essential cookies will not be used unless you choose to allow them.
You can change your cookie preferences using the controls provided on the website where available.
For further information, please see our Cookie Policy or cookie information provided on the website.
11. Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to administrative systems and customer/order information is restricted to authorised users.
No internet or electronic storage system can be guaranteed to be completely secure, but we take reasonable steps appropriate to the nature of the information we process.
12. International Data Transfers
Some of the service providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection law, including the use of recognised safeguards where required.
13. Your Data Protection Rights
Depending on the circumstances, UK data protection law gives you rights in relation to your personal information.
These may include the right to:
- ask for a copy of personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- ask us to delete personal information in certain circumstances;
- ask us to restrict the processing of your information in certain circumstances;
- object to certain processing;
- receive certain information in a portable format; and
- withdraw consent where processing is based on consent.
These rights are subject to the conditions and exemptions provided by law. For example, we may need to retain certain transaction information despite a request for deletion where we have a legal obligation to keep it.
To exercise your rights, please contact us using the details below.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
14. Children's Information
We provide classes for children and may therefore process personal information relating to junior members.
Where appropriate, information about junior members is provided by or handled in conjunction with their parent or guardian.
We use this information only where reasonably necessary to administer junior membership, training, safeguarding and related club activities, or where otherwise permitted or required by law.
15. Third-Party Websites
Our website may contain links to websites operated by other organisations.
We are not responsible for the privacy practices of third-party websites. We recommend reviewing the relevant privacy information when visiting another website.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal obligations.
The current version will be published on this page and the Last Updated date will be changed when appropriate.
17. Contact Us
If you have questions about this Privacy Policy, how we use your personal information or your data protection rights, please contact:
Kingston Jiu Jitsu Ltd
Company number: 11578178
Email: admin@kingstonjiujitsu.com
Telephone: 07584 131335
You can also find information about your data protection rights from the Information Commissioner's Office at ico.org.uk.